Store Policy

We strive to respond to customer inquiries, concerns and requests in a timely manner. Our goal is to acknowledge all customer contacts within 24 hours and provide a resoultion or update within a reasonable timeframe.

We communicate clearly and effectively with our customers and ensure that all information provided is accurate, relevant enabling customers to make informed desicions.

We are committed to resolving customer issues promptly and efficiently. We constantly strive to improve our customer service by seeking feedback, analysing customer satisfaction comments and implementing necessary changes.

We value customer feedback as an opportunity to learn and grow and we appreciate suggestions for enhancing our products, services and support.

We treat all customers with professionalism, respect and empathy. We understand that each customer is unique and may have different needs and expectations. We strive to provide appropriate solutions and responses.

 

Customers can contact us through:

WhatsApp : +91 805-628-6608

Email : sriswethacollections@gmail.com

Instagram : sri_swetha_collections